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What does Facility Management mean?

Facility management encompasses the day-to-day and ongoing maintenance needs of a building and its occupants. The primary focus is on the building itself and the impact of its many systems on the occupants and visitors.

Al Heyaza Properties offers full-service facility management, including hard facilities management services (space and infrastructure) and soft facilities management services (people and organization).

Hard facilities management services provided by Al Heyaza Real Estate include:

  • Maintaining the plumbing system: This system plays an important role in transporting water to a building and removing waste from it. Over time, blockages can occur, pressure can build up, and fixtures/piping may need to be replaced. Facility management ensures the plumbing system is regularly maintained and that any issues are resolved as quickly as possible.
  • Maintaining lighting and HVAC systems: Heating/cooling and lighting are essential for human comfort. A facility manager will work with a team to check whether lighting and heating fixtures need repair or replacement. In either case, the team should also determine which alternatives offer the best solutions in terms of energy savings, comfort, and functionality.
  • Staying in compliance with fire safety regulations: Fire safety systems are required in most countries and must be regularly maintained and checked for compliance issues.
  • Maintaining mechanical and electrical systems: The electrical system enables most other building operations, and the same goes for mechanical systems such as elevators and water pumps. Facility management ensures they work properly and do not cause safety incidents.
  • Structural maintenance: Regular use or even poor design can lead to structural issues over time. Facility management includes a structural maintenance plan to identify, classify, and address potential structural problems.

Soft facilities management services provided by Al Heyaza Real Estate:

  • Waste management: Proper waste management ensures garbage is placed in the correct bins and removed at regular intervals to satisfy regulatory requirements and prevent trash overcrowding.
  • Cleaning services: Cleaning teams are typically called at regular intervals to clean common areas and perform other janitorial duties. Many larger facilities have in-house cleaning teams, but it is not difficult to find competent companies to outsource to.
  • Space planning: Space planning and management are important aspects of facility management. Whenever a business hires more people, expands to a new floor, buys new assets that take up a lot of space, or wants to remodel existing space, facility managers help to organize the space in a way that remains comfortable, safe, and functional.
  • Pest control: Facility management should include scheduling yearly pest controls and managing pest outbreaks if they occur.
  • Building security: This refers to controlling who goes in and out of the facility and also includes controlling access to restricted areas within the facility.

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